Return & Refund Policy

Effective Date: April 25, 2026
Company: AATTOM Group LLC

At RawBold, we stand behind our product with a 30-Day Money-Back Guarantee. If RawBold isn't right for you, we'll make it right.

30-Day Money-Back Guarantee

You have 30 days from the date you receive your RawBold order to request a refund. Because RawBold patches work by progressively supporting your body's natural dopamine response over time, we require a minimum of 14 consecutive days of use before a refund request can be processed. This policy exists for your benefit — to give your system enough time to respond and for you to experience real, measurable changes.

To be eligible for a refund, the following conditions must be met:

* You must have used the product for a minimum of 14 consecutive days
* You must submit your refund request within 30 days of delivery
* You must provide your order number or proof of purchase
* For multi-pack and bundle orders, only sealed, unopened boxes are eligible for refund (see "Bundles & Multi-Pack Orders" below)

To initiate a refund, contact us at support@tryrawbold.com. Once your request is approved, we will provide you with detailed instructions and, where applicable, a return shipping address. Items returned without prior authorization will not be accepted.

Bundles & Multi-Pack Orders

For bundle and promotional multi-pack orders (such as Buy 2 Get 2 Free or Buy 3 Get 3 Free), refunds are processed on a per-box basis as follows:

* The first opened box of any bundle is considered "tried" and falls under the 14-day usage requirement above. It is not eligible for a per-unit refund once opened.
* Any sealed, unopened boxes from the bundle remain eligible for a pro-rata refund based on the per-box value of the bundle as actually paid (not the per-box list price).
* Free or promotional units included in the bundle (e.g., the "Get 2 Free" portion of a Buy 2 Get 2 Free offer) carry no refundable value and must be returned along with any paid units being refunded.

Example: On a Buy 2 Get 2 Free order, if you have opened one box and request a refund, you may return the three remaining sealed boxes; your refund will be calculated based on the price actually paid for the two paid units, less the per-unit value of the opened box.

Damaged or Defective Items

If your order arrives damaged in transit or you receive a defective product, please contact us within 48 hours of delivery at support@tryrawbold.com with your order number and clear photos of the issue. We will assess the situation and provide a replacement or full refund as appropriate. This is independent of the 14-day usage requirement.

Health-Related Reactions

If you experience an adverse reaction to RawBold, discontinue use immediately and consult a qualified healthcare provider. Contact us at support@tryrawbold.com with your order number and a description of the reaction. While RawBold contains only ingredients listed on the product label, individual sensitivities can occur. We will work with you in good faith on a refund or replacement, and the 14-day usage minimum does not apply in cases of documented adverse reactions.

Non-Refundable Items

The following are not eligible for refund:

* Gift cards
* Orders for which the 30-day refund window has expired
* Opened boxes from multi-pack or bundle orders, beyond the first box covered under the money-back guarantee
* Orders flagged for fraudulent activity or chargeback abuse

If you have any questions about eligibility, contact us before initiating a return.

Exchanges

We do not offer direct exchanges. If you need a different product or quantity, please initiate a refund request and place a new order once your refund is approved.

Refunds

Once your refund request is received and reviewed (and any returned items are inspected, where applicable), we will notify you of the approval status via email. If approved, a refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears on your statement.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@tryrawbold.com.

Pre-Order and Restock Refunds

If you placed a pre-order or backorder during a restock period and your order has not yet shipped, you may cancel for a full refund at any time before shipment by contacting support@tryrawbold.com. Once an order has been handed to the carrier, the standard 30-day money-back guarantee applies from the date of delivery.

Promotional Pricing and Discounts

Refunds are calculated based on the actual amount paid, including any promotional discounts applied at checkout (such as the 50% pre-order discount). Refunds will not be issued at the full list price for orders purchased on promotion.

Contact Us

For any questions regarding refunds, returns, or product issues:

RawBold (operated by AATTOM Group LLC)
Website: try-rawbold.com
Email: support@tryrawbold.com